FAQ

Getting Started

What do I need to start selling by booths online?

You should be an organizer or an operator of a market such as a flea market, a car boot sale, a garage sale, a festival, or an event. Once you’re logged in, you need to set up your organizer profile. Then, you can access the Organizer Dashboard and start creating a page on our platform to begin selling your booths and stalls. You can add photos and descriptions and allocate numbers to each booth. You can price each booth differently.

Please view our video tutorials to learn how to create your first sales page.

Is there any fee?

Sorry, no. We do not charge any fee, nor do we take any commission from your sales.

If you don't take any fee, how are you going to survive?

We think of the local community first. We understand that market operators work on low margins. Thus, we do not wish to impose unnecessary fees. Moreover, we have income from other revenue streams.  Perhaps later we shall have a premium plan where we offer more features. But rest assured we will maintain a free plan.

What kind of events can use your platform?

We accept organizers from all kinds of events such as garage sales, flea markets, farmers’ markets, night markets, carnivals, car boot sales, festivals, fairs and more.

 

Creating Sales Page

How many booths or stalls can I sell?

Unlimited. You can sell as many booths as you like without any fee. But please be gentle with us.

What is the maximum fee I can charge for a booth?

You can charge anything that you like but please ensure your price is competitive and it brings value to your vendors.

Can I sell my booths based on specific dates?

Yes. You can set up your booth sales page in such as way that a vendor can book a spot on specific dates. If you have more than one date, say a five-day event, you can charge based on the entire five days or based on per day basis. This tutorial video will show you how.

Can I sell my booths on a monthly basis?

Yes, you can. You can specify the month that someone can book a booth and this tutorial video shows you how.

Can I sell my booths on a recurring basis?

Yes. You can also set up a booth sales page that only accepts bookings for say every weekend. This means vendors can only pick Saturday and Sunday to sell. Check out this tutorial video.

How do I map out my booth numbers?

You need to define your booth numbering prior to using our platform. For example, you should already have a floor plan for your event and designate a unique number for each booth on the plan. Then, you should enter each number on the sales page on our platform and upload the floor plan. Each booth can have its unique photo and unique pricing. You can even specify the number of booths you have for each area.

Can I limit the number of booths on my sales page?

Yes, absolutely. You can set the number of booths you have when you create your sales page. You can even specify the availability of a group of booths. For example, if you have a food zone in your event where you allow people to sell foods, you can include say 20 booths for that zone.

Can I set different prices for different booths?

Yes, certainly. Each booth can have its own unique price, the quantity available and its own photo.

Can I offer a discounted price for my stall at certain dates?

Yes, absolutely. When you add or edit a new event, set the sale price and then set the date on when you wish to sell at a discount.

Do you provide an interactive floor plan or map designer for my market?

Not yet. But it’s in our upcoming feature list. Meanwhile, you can upload your existing plan or map and specify each space so that sellers can pick which space to book.

What is the maximum fee I can charge for a booth?

You can charge anything that you like but please ensure your price is competitive and it brings value to your vendors.

Do you need to approve my sales page before it goes live?

No. Your event’s sales page will go live immediately after you hit the publish button. So, please ensure you got all your information and details right. You also can update your page after you published it.

Can I ask my vendors to fill in a form?

Yes, you can. You can ask your vendors to fill in some information when they book, such as things they are selling, business name, license number and more. Here’s a tutorial on how this is done.

 

Booking a Stall or Booth

Do you accept payments via PayPal, Stripe or credit card?

We do not accept payments on behalf of you. Thus, if you wish to allow your customers to pay you using PayPal or credit card, you need to have your own payment facility. You can mention how your vendors can pay you on your sales page.

Can vendors book the same space twice?

Not by default. Each booth is allocated uniquely when you start. This means only a person can book a book once for a specific date. However, you could change the number of units you have for a booth. For example, if you have two booths with the number A1, you may set the quantity to 2.

Will I be notified via email when I receive a booking?

Yes, you will receive an email from us each time your booth is booked.

How do I manage my booking orders?

Our organizer panel allows you to view all your bookings under one neat roof where you can sort and search through your bookings and their details. Plus, you can even view your sales report.

Do my vendors need to sign up on your site to book my booths?

No, they don’t have to. But they need to provide their email address so that you can contact them.

Can I access my vendors' data?

Yes, you can view all your vendors’ data from your organizer dashboard.

 

Promoting a Market or Event

Do you help us to promote our event?

Yes, we do help to promote events on our platform. Please contact us to learn how we can help you.

Can you help feature our market on your homepage?

Yes, we can. We can feature your market on our main page as well as on our Google Ads. Please contact us to discuss further.

Do you help to create videos and marketing materials for our event?

Yes, we can consider that. You could send us your video clips and text you wish to include in your video and we can edit for you, for free. We can also help design your posters. Please contact us to discuss further.